© Tandberg Data ASA StorageLoader Revision 7 – December 2008 Part no. 433061
10 Chapter 1. About this Guide. 1.1. Explanation of Symbols and Notes To highlight important information, the following symbols appear throughout th
11 StorageLoader Installation and User Manual 2 2.General Information Tandberg Data StorageLoader is a compact tape cartridge loader de
12 Chapter 2. General Information. Note Capacity and data transfer rates are drive dependant. Please refer to Tandberg Data web site www.tandber
13 StorageLoader Installation and User Manual LCD – liquid crystal display The display is a backlit 122 x 32, dot-matrix graphical display
14 Chapter 2. General Information. Internal Components The StorageLoader features the main internal components shown in the figure below. Figure 2.
15 StorageLoader Installation and User Manual Cartridge Magazines There are two removable magazines (FRUs), each holding four tape cartridg
16 Chapter 2. General Information. Integrated Cooling Fans The rear panel contains forced-air cooling fans, which draw air inward through the front
17 StorageLoader Installation and User Manual 3 3.Installation This chapter provides step-by-step instructions on how to properly prepare
18 Chapter 3. Installation. • 2 Line Power Cords: one for USA/Japan and one for European power outlets • 1 SCSI Interface Cable • 1 SCSI Terminat
19 StorageLoader Installation and User Manual Installing the Rack Mounting Kit Determine the proper position of the rails in the rack. Wa
This publication may describe designs for which patents are granted or pending. By publishing this information, Tandberg Data ASA conveys no licens
20 Chapter 3. Installation. Installing the “Rail Left Assembly” 1. Measure the length between the rear rack mount rails and the front rack mount r
21 StorageLoader Installation and User Manual Figure 3.4 shows step 5 in the description: Rack mounting kit mounted in rack with one screw
22 Chapter 3. Installation. 3.1.3. Step 3. Connecting Power Cable Before connecting the StorageLoader to your host computer system you should run th
23 StorageLoader Installation and User Manual For manual/emergency release of the magazine, please refer to Chapter 4.8. Magazine Handling.
24 Chapter 3. Installation. Connecting the SCSI bus cable 1. On the rear of the StorageLoader, attach the device connector of the SCSI cable to one
25 StorageLoader Installation and User Manual 3.1.11. Step 11. BCR: Labelling of cartridges If your loader is equipped with a barcode reade
26 Chapter 3. Installation. 3.2. Dismounting the StorageLoader from the rack Make sure that you have disconnected all the cables before you start d
27 StorageLoader Installation and User Manual 4 4.Operation and Configuration The Front Panel Interface (FPI) consists of a small LCD pane
28 Chapter 4. Operation and Configuration. Once the unit has completed the initialization processes, the Default screen as shown in Figure 4.3, appe
29 StorageLoader Installation and User Manual The possible Drive Operation Statuses are shown in Table 4.2. # Operation Status Descript
3 StorageLoader Installation and User Manual Table of Contents 1. About This Guide 9 1.1. Explanation of Symbols and Notes 10 1.2. Relat
30 Chapter 4. Operation and Configuration. 4.2. Front Panel Display Modes The front panel displays three types of screens for different purposes: t
31 StorageLoader Installation and User Manual The Complete Menu Tree Figure 4.5. The Complete Menu Tree for the front panel interface.
32 Chapter 4. Operation and Configuration. 4.2.2. Dialogs A dialog is a screen type used to get detailed input from the operator, for example a SCS
33 StorageLoader Installation and User Manual Dialogs, Predefined Options The second form of dialog allows the operator to select between a
34 Chapter 4. Operation and Configuration. 4.3. Main Menu The Main menu contains a set of frequently used functions and links to a set of sub menu
35 StorageLoader Installation and User Manual 4.4. Setup Menu To enter this menu, scroll to the “Setup“ item in the Main Menu and press the
36 Chapter 4. Operation and Configuration. address, the network mask, and default gateway from a DHCP server, or they can be set manually. See Table
37 StorageLoader Installation and User Manual Item Name Legal Values Default value Loader Serial No. Loader Serial number --- Loader Sl
38 Chapter 4. Operation and Configuration. 4.5.3. Remote Management Info The Remote Management Interface (RMI) settings info is listed in Table 4.1
39 StorageLoader Installation and User Manual 4.6. Utilities Menu The Utilities Menu Items are listed in Table 4.14 below. Item name Des
4 Indexes. 4.6.3. Set Password 40 4.7. Cartridge Handling 40 4.7.1. Cartridge Slot Numbers 40 4.7.2. Moving Cartridges to and from the Drive 40
40 Chapter 4. Operation and Configuration. 4.6.3. Set Password Caution If you set a password, make sure you do not forget it. If you do, it can o
41 StorageLoader Installation and User Manual Unload a cartridge from drive 1. From the default display, press the menu button and select
42 Chapter 4. Operation and Configuration. Scroll to select left, right or both magazine(s) using the up and down button arrows “▲” and “▼” . Press
43 StorageLoader Installation and User Manual 4.8.2. Inserting Cartridges into the Magazine When inserting cartridges the access door of th
44 Chapter 4. Operation and Configuration. 4.8.4. Inserting a Magazine into the Unit The right and left magazines are mirrored and can only be inser
45 StorageLoader Installation and User Manual Figure 4.22. Magazine release tool in use on Right Magazine. 4.9. Standby Functionality On
47 StorageLoader Installation and User Manual 5 5.Remote Management In order to facilitate Remote Management, the StorageLoader is equippe
48 Chapter 5. Remote Management. 5.1.2. Enabling the RMI without rebooting 1. Connect the StorageLoader to the network. 2. Configure network: a.
49 StorageLoader Installation and User Manual 5.2.2. StorageLoader Start Page After successfully connecting to the StorageLoader from your
5 StorageLoader Installation and User Manual A.3. Vibration Specifications 76 A.4. Mechanical Shock Specifications 77 A.5. Drop 78 A.6.
50 Chapter 5. Remote Management. 5.2.3. Status Page The StorageLoader Status page is illustrated in Figure 5.3 below. Figure 5.3. Remote Manageme
51 StorageLoader Installation and User Manual 5.2.4. Settings Pages On the setting pages, you can change the StorageLoader configuration.
52 Chapter 5. Remote Management. SCSI-ID (SCSI only) On this page it is possible to change the SCSI-ID on your drive. See details in Chapter 4.4.2.
53 StorageLoader Installation and User Manual 5.2.6. Maintenance Pages On these pages it is possible to select predefined tests and actions
55 StorageLoader Installation and User Manual 6 6.Maintenance 6.1. Using the Cleaning Cartridge The cleaning cartridge is similar in size
56 Chapter 6. Maintenance. If a data tape is erroneously inserted via the loader “Clean Now” menu, this is detected by the loader when the drive ide
57 StorageLoader Installation and User Manual 6.3. Reinstalling the Transport Lock Before the StorageLoader is shipped over a distance, th
58 Chapter 6. Maintenance. 6.4. Field Replaceable Units (FRUs) Tape drives, magazines, power supply, fans and dust filters are Field Replaceable Uni
59 StorageLoader Installation and User Manual 7 7.Updating Firmware There are two types of firmware that can be updated on the StorageLoad
6 Indexes. Table of Figures Figure 2.1. Overview of Tandberg Data StorageLoader 1U...
60 Chapter 7. Updating Firmware. b. Browse to the firmware file that was downloaded in Step 1 and apply the selection. c. Click on the “Upgrade” b
61 StorageLoader Installation and User Manual c. Follow the instructions in the program. 4. Verify Drive Firmware Update a. In TDkit,
62 Chapter 8. Troubleshooting. 8 8.Troubleshooting 8.1. How to Take Memory Dumps of the Loader 1. Log in to the remote management interface as Ad
63 StorageLoader Installation and User Manual 6. Verify that the SCSI cables are properly connected at both ends. Check that the cables ar
64 Chapter 8. Troubleshooting. 8.5. Troubleshooting Matrices The following tables describes different problem situations and suggested actions to t
65 StorageLoader Installation and User Manual PROBLEM SOLUTION Cartridge movement Loader does not take inventory • Make sure the transpor
66 Chapter 8. Troubleshooting. PROBLEM SOLUTION Media Media barcode labels • Make sure the barcode labels are applied in the correct orientation
67 StorageLoader Installation and User Manual PROBLEM SOLUTION SCSI problems Changed drive SCSI ID, but the host server system does not r
68 Chapter 8. Troubleshooting. PROBLEM SOLUTION StorageLoader Performance The StorageLoader is not efficiently backing up data • Check the networ
69 StorageLoader Installation and User Manual PROBLEM SOLUTION Write or Read issues Contaminated head Avoid contamination by ensuring th
7 StorageLoader Installation and User Manual Table of Tables Table 4.1. Robot Operation Statuses...
70 Chapter 8. Troubleshooting. PROBLEM SOLUTION Remote Management Interface (RMI) The unit does not respond on the RMI • Verify that the Ethernet
71 StorageLoader Installation and User Manual Reboot the Loader and retry the operation. More Back Figure 8.2. Exampl
72 Chapter 8. Troubleshooting. 8.7. Error Codes The following table list the error codes in numerical sequence by their Fault Symptom Code (FSC).
73 StorageLoader Installation and User Manual 1209 Failed to fetch at slot 09 Failed to eject cartridge from drive 1. Reboot the loader an
75 StorageLoader Installation and User Manual 9.Appendixes Appendix A. Specifications A.1. Mechanical Dimensions and Weight The Tandber
76 Appendixes. A.2. Power Requirements Rated Input voltage 100 VAC - 240VAC Rated Input Current 1.5A - 0.8A Input Voltage Range 90 VAC – 264V
77 StorageLoader Installation and User Manual Random vibration Crest factor 3 Axes X, Y, Z Duration 30 min/axis Frequency (Hz) Leve
78 Appendixes. A.5. Drop Drop test Standard ASTM D-4169 Drop sequence 10 drops, 1 corner, 3 edges, 6 faces Drop height 76 cm (30 inches) Table
79 StorageLoader Installation and User Manual A.7. Noise Specification Acoustic Idle (LwA) 60 dBA Operating (LwA) 65 dBA Table A.10. St
80 Appendixes. Appendix B. Spare Parts and Accessories B.1. Spare Parts and Accessories list Type Description P/N Magazine Left LTO 808738-00
81 StorageLoader Installation and User Manual Appendix C. Field Replacement Units (FRUs) C.1. FRU Filter S808741 Filter FRU StorageLoa
82 Appendixes. C.2. FRU Fan S808740 Fan FRU StorageLoader 1U Item Description Qty 1 Fan 1 2 Quick Installation Guide Fan 1 Figure C.2
83 StorageLoader Installation and User Manual Figure C.4. Notch in chassis for fan cable. After replacing a fan, pack the defective fa
84 Appendixes. Remove the fixing screw (see figure above). Withdraw the power-supply and carefully unhook the connectors for power and fan (see fig
85 StorageLoader Installation and User Manual C.4. FRU Magazine LTO Magazine FRU StorageLoader 1U Item Part no Description Qty 1 S8
86 Appendixes. Figure C.10. Releasing the tape drive. After removing the defective drive, the drive mounting brackets on both sides of the drive mu
87 StorageLoader Installation and User Manual Appendix D. Choosing Correct Firmware In order to upgrade your StorageLoader firmware you ne
89 StorageLoader Installation and User Manual Notes © Tandberg Data ASA www.tandbergdata.com Part
9 StorageLoader Installation and User Manual 1 1.About This Guide This manual describes how to install and use the Tandberg Data StorageLoa
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